Why Real Estate Attorneys Communicate by Email—and Why It’s a Good Thing for You
As a real estate agent, I’m often the go-between for buyers, sellers, attorneys, lenders, and other parties involved in a transaction. One question I frequently get from clients—especially first-time homebuyers or sellers—is:
“Why does my attorney only email me? Why not call or text?”
It’s a great question, and the answer actually highlights one of the most important parts of having a good attorney on your team: clear, trackable, and professional communication.
📧 Why Attorneys Prefer Email
Here are the main reasons real estate attorneys (and attorneys in general) stick to email when communicating with clients:
1. Documentation and Paper Trail
Attorneys are all about protecting their clients—and themselves. Email provides a written record of every conversation, instruction, and update. This can be incredibly important if there’s ever a dispute or confusion about who said what and when.
2. Clarity and Precision
Real estate transactions are full of deadlines, legal terms, and precise instructions. Communicating through email ensures that nothing is misunderstood. It gives you something to refer back to later, which can be much more effective than trying to remember details from a phone call.
3. Time Management
Many attorneys work with multiple clients and deal files at once. Email allows them to manage their time more efficiently, respond in order of urgency, and avoid playing phone tag. While it might feel impersonal at times, it's a system that helps keep deals moving forward with fewer errors.
4. Professional Standards
In the legal world, email is the standard form of communication. It's considered more professional, formal, and appropriate for legal matters—especially those involving contracts, disclosures, and sensitive financial information.
5. Client Protection
While attorneys are great at responding when it matters, they’re also cautious about giving advice that might be misinterpreted. Email gives them the space to think through their responses, cite specific language from your contract, and make sure they’re guiding you correctly.
🗣️ So What Should You Do?
If you’re working with a real estate attorney and find that all communication is coming through email, don’t take it personally. In fact, it’s a sign of professionalism and a method that’s designed to benefit you.
Still have questions or feel uncertain about something in the email? There’s nothing wrong with asking your attorney to schedule a call for clarification. Just remember that the bulk of updates and instructions will almost always come through your inbox.
🧠 Final Thought from an Agent
In my experience, the best closings happen when everyone—agent, attorney, lender, and client—respects each other’s communication styles and understands the “why” behind them. When your attorney emails you, they’re not being distant… they’re being thorough, careful, and smart.
Legal Disclaimer:
This article is for informational purposes only and is not intended as legal advice. Always consult with a licensed attorney for advice regarding your specific legal situation.
—
Frank Campobasso
Century 21 Circle
📲 Call or Text: 773-425-6265
🌐 www.camposellshouses.com
